Support center

How can we help you today?

Browse 42 common questions by category, check the docs, or contact us. Priority email support is included with every Claws account.

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Email support

Reach the Claws team directly for account, billing, and product questions. Priority email support is included with every Claws account.

contact@buildclaws.ai

Guides & Reference

Documentation

Guides, references, and step-by-step walkthroughs for everything Claws. Start here for product questions, setup help, and technical reference.

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Community

Discord

Join the Claws community. Ask questions, share what you have built, get help from other operators and creators, and stay up to date with what is shipping.

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Common questions

1.

Getting started

1.

Getting started

What is a Claw?

A Claw is a deployed AI agent team. Every Claw has exactly one Orchestrator that manages the work and talks to you, between 2 and 6 specialist Workers that execute tasks, and one Critic that reviews every output before it reaches you. You interact only with the Orchestrator and everything else happens behind the scenes.

What is a Claw?

A Claw is a deployed AI agent team. Every Claw has exactly one Orchestrator that manages the work and talks to you, between 2 and 6 specialist Workers that execute tasks, and one Critic that reviews every output before it reaches you. You interact only with the Orchestrator and everything else happens behind the scenes.

Do I need to code to use Claws?
Do I need to code to use Claws?
What do I need to get started?
What do I need to get started?
How long does it take to deploy my first Claw?
How long does it take to deploy my first Claw?
What happens during the 3-day trial?
What happens during the 3-day trial?
What channels can my agent team communicate through?
What channels can my agent team communicate through?

2.

Product

2.

Product

What is the difference between an Orchestrator, Worker, and Critic?
What is the difference between an Orchestrator, Worker, and Critic?
How does the quality review work?
How does the quality review work?
Can I customize a template after buying it?
Can I customize a template after buying it?
Can I revert to a previous version of my Claw?
Can I revert to a previous version of my Claw?
What happens if my Claw hits an error?
What happens if my Claw hits an error?
How does scheduling work?
How does scheduling work?
What AI models can I use?
What AI models can I use?
What is OpenClaw?
What is OpenClaw?
Can agents act without me?
Can agents act without me?

3.

Integrations

3.

Integrations

Which tools can I connect?
Which tools can I connect?
Can I connect a tool that is not in the catalog?
Can I connect a tool that is not in the catalog?
How are my API keys stored?
How are my API keys stored?
Can I swap a tool after deployment?
Can I swap a tool after deployment?
Do I pay for tool usage through Claws?
Do I pay for tool usage through Claws?

4.

Billing

4.

Billing

What is free on Claws?
What is free on Claws?
What are the 5 free templates?
What are the 5 free templates?
What does the $79/mo cover?
What does the $79/mo cover?
Do I pay per agent or per Claw?
Do I pay per agent or per Claw?
What happens if I pause a Claw?
What happens if I pause a Claw?
What happens after the trial ends?
What happens after the trial ends?
What happens if I want to cancel my subscription?
What happens if I want to cancel my subscription?
Can I run more than one Claw?
Can I run more than one Claw?
Do you offer discounts for 10+ Claws?
Do you offer discounts for 10+ Claws?
What is the $50 Claude credits offer?
What is the $50 Claude credits offer?
What is the refund policy?
What is the refund policy?
What happens to my data if I cancel?
What happens to my data if I cancel?

5.

Security

5.

Security

How are my credentials stored?
How are my credentials stored?
Is my data isolated from other users?
Is my data isolated from other users?
Do you use my data to train AI models?
Do you use my data to train AI models?
Can I export or delete my data?
Can I export or delete my data?
Is Claws GDPR compliant?
Is Claws GDPR compliant?

6.

Marketplace

6.

Marketplace

What is the difference between an official and community template?
What is the difference between an official and community template?
Can I sell what I build?
Can I sell what I build?
How do payouts work?
How do payouts work?
How are community items vetted?
How are community items vetted?
What commission does Claws take?
What commission does Claws take?

Not finding what you need?

Browse the docs, ask in Discord, or email us directly. Priority support is included with every account.

Open docs

Not finding what you need?

Browse the docs, ask in Discord, or email us directly. Priority support is included with every account.

Open docs

Get started today

Deploy your first AI agent team.
$50 in Claude credits, free for 3 days.

No terminal, ever. Pick a template, connect your tools, and deploy to managed cloud. $50 in Claude credits on signup.

Get started for free

Browse templates

No credit card required

3-day free trial

$50 Claude credits

5 free templates

Get started today

Deploy your first AI agent team.
$50 in Claude credits, free for 3 days.

No terminal, ever. Pick a template, connect your tools, and deploy to managed cloud. $50 in Claude credits on signup.

Get started for free

Browse templates

No credit card required

3-day free trial

$50 Claude credits

5 free templates

Get started today

Deploy your first AI agent team.
$50 in Claude credits, free for 3 days.

No terminal, ever. Pick a template, connect your tools, and deploy to managed cloud. $50 in Claude credits on signup.

Get started for free

Browse templates

No credit card required

3-day free trial

$50 Claude credits

5 free templates